> /v1/alternatives/hiver
Open source alternatives to Hiver[005]
Hiver turns Gmail into a shared inbox and helpdesk with ticket assignment, notes, SLAs and support analytics. Below are 5 self-hostable open source alternatives, ranked by GitHub popularity.
Chatwoot
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud
★ STARS
29.1k
⑂ FORKS
7.2k
Zammad
Zammad is a web based open source helpdesk/customer support system.
★ STARS
5.6k
⑂ FORKS
984
Chaskiq
A full featured Live Chat, Support & Marketing platform, alternative to Intercom, Drift, Crisp.
★ STARS
3.5k
⑂ FORKS
502
frappe-helpdesk
Modern, Streamlined, Free and Open Source Customer Service Software
★ STARS
3.1k
⑂ FORKS
782
Cossistant
Open-source, customer support platform with fully customizable AI support agents for developers / startups shipping SaaS.
★ STARS
654
⑂ FORKS
38
// EDITOR'S TAKE
Zammad is the closest functional match as an email-first helpdesk with SLAs and reporting, with the caveat that your agents move out of Gmail into a separate interface. Chatwoot is the better platform if support is arriving over chat and social as well as email, and frappe-helpdesk is the lighter option when you want simple ticketing without much configuration.
// FREQUENTLY ASKED
What is the best open source Hiver alternative?
Chatwoot is the most popular open source Hiver alternative by GitHub stars (29,084 stars). The other 4 options are ranked above.
Are these Hiver alternatives self-hostable?
Yes — every project listed here is open source and runs on your own infrastructure. Click into a project to see its license, stars, language, and current health status.
Are they free?
All projects shown are free and open source. Check each project's license page for the terms — most are MIT, Apache 2.0, or AGPL.