> /v1/alternatives/open
Open source alternatives to Open[005]
Open is an AI-first customer support platform that answers inbound chat, email and voice tickets before escalating to a human. Below are 5 self-hostable open source alternatives, ranked by GitHub popularity.
Chatwoot
Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud
★ STARS
29.1k
⑂ FORKS
7.2k
Zammad
Zammad is a web based open source helpdesk/customer support system.
★ STARS
5.6k
⑂ FORKS
984
Chaskiq
A full featured Live Chat, Support & Marketing platform, alternative to Intercom, Drift, Crisp.
★ STARS
3.5k
⑂ FORKS
502
Cossistant
Open-source, customer support platform with fully customizable AI support agents for developers / startups shipping SaaS.
★ STARS
654
⑂ FORKS
38
Tiledesk
Tiledesk is the open source AI agent builder, written in Node.js and Angular. This repository is dedicated to the WebApp dashboard to manage Tiledesk: open-source alternative to Voiceflow, enabling easy creation of advanced LLM-powered…
★ STARS
316
⑂ FORKS
134
// EDITOR'S TAKE
Chatwoot is the practical default here: it is the only one mature enough to run a real support desk across channels, though its AI sits on top of a human-agent product rather than driving it. Tiledesk and Cossistant put bots and AI agents at the center, which is closer in spirit, but you trade away years of hardening and a much larger integration list.
// FREQUENTLY ASKED
What is the best open source Open alternative?
Chatwoot is the most popular open source Open alternative by GitHub stars (29,084 stars). The other 4 options are ranked above.
Are these Open alternatives self-hostable?
Yes — every project listed here is open source and runs on your own infrastructure. Click into a project to see its license, stars, language, and current health status.
Are they free?
All projects shown are free and open source. Check each project's license page for the terms — most are MIT, Apache 2.0, or AGPL.